PRIVACY POLICY
Last updated: December 24, 2025
1. Information We Collect
Twinly ("we," "our," or "us") collects the following information to provide and improve our service:
- Account Information: Name, username, email address, phone number (optional), and birthday
- Profile Information: Profile photo, bio, zodiac sign, and social media handles (optional)
- User Content: Posts, comments, messages, photos, and other content you create
- Usage Data: App interactions, features used, and engagement metrics
- Device Information: Device type, operating system, and app version
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Connect you with birthday twins
- Enable chat and group features
- Send notifications about matches, messages, and events
- Improve app functionality and user experience
- Prevent fraud and ensure security
3. Information Sharing
We DO NOT sell your personal information. We may share information:
- With Other Users: Your profile information and public posts are visible to other users based on your privacy settings
- Service Providers: Third-party services that help us operate (Firebase, cloud storage)
- Legal Requirements: When required by law or to protect rights and safety
4. Data Storage and Security
Your data is stored securely using Firebase and Google Cloud Platform. We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/SSL)
- Secure authentication
- Regular security audits
- Access controls and monitoring
5. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Opt-out: Disable notifications or data collection features
6. Children's Privacy
Twinly is not intended for users under 13 years old. We do not knowingly collect information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately.
7. Cookies and Tracking
We use essential cookies and analytics to improve our service. You can control cookie preferences in your device settings.
8. Third-Party Services
We use the following third-party services:
- Firebase: Authentication, database, and cloud storage
- Google Analytics: Usage analytics and crash reporting
9. International Data Transfers
Your data may be transferred to and stored in servers located outside your country. We ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: twinlywithbirthday@gmail.com
- Support: Help Center